Leading vs. Lagging KPIs – What Successful Companies Measure

One of the definitions we have provided in this series was the definition of a Key Performance Indicator (KPI). Per author David Parmenter in his book “Key Performance Indicators”, A characteristic of a KPI is “non-financial in nature that can be measured daily yet can have a significant impact on operations”. For my financial colleagues, … More Leading vs. Lagging KPIs – What Successful Companies Measure

Human Resources Key Performance Indicators

Downtime Leads to Higher Business Value Key Performance Indicators (KPIs) are designed to help us better manage our businesses. In his book Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, David Parmenter defined a KPI as something that is non-financial in nature, can be measured daily, and can have a significant impact on operations.” In this … More Human Resources Key Performance Indicators

Gross Profit KPIs: Tips to Beat the Margin

 “I never lost money turning a profit.” Bernard Baruch wrote that straightforward statement about the importance of making a profit. In order for any business to be healthy, it must have the best gross profit it can possibly achieve. Bottom line – it’s the number one thing that contributes to paying salaries, rent, marketing, and all … More Gross Profit KPIs: Tips to Beat the Margin

Why Business Coaches Should Implement KPIs

Author Alex Noble wrote in Sunshine through Shadows, “Success is not a place at which one arrives, but rather the spirit with which one undertakes and continues the journey.” Most people enjoy a sequel, so to borrow from Hollywood, I’ll will continue the journey with guns blazing on how to implement Key Performance Indicators (#KPIs) by … More Why Business Coaches Should Implement KPIs

Implementing KPIs – Tiger by the Tail

You started the discovery process to identify the top 10 Key Performance Indicators using tips from my last column, “Not All KPIs are Treated Equally”. Remember the 10 KPIs selected shouldidentify the now so you can take corrective action. Now the question is how best to implement and empower the organizationto adopt these metrics? This column will … More Implementing KPIs – Tiger by the Tail