Leading vs. Lagging KPIs – What Successful Companies Measure

One of the definitions we have provided in this series was the definition of a Key Performance Indicator (KPI). Per author David Parmenter in his book “Key Performance Indicators”, A characteristic of a KPI is “non-financial in nature that can be measured daily yet can have a significant impact on operations”. For my financial colleagues, … More Leading vs. Lagging KPIs – What Successful Companies Measure